Table 1. Measurement items for each construct

Construct Item Reference
Innovativeness The degree to which you seek advice on new technologies Parasuraman and Colby (2015)
The degree to which you first acquire new skills between your friends and colleagues
The degree to which you use new high-tech products or services without the help of others
The degree to which you grasp the latest technology trends in the field of interest
AI quality Information analysis quality AI’s overall job matching performance Lee and Lee (2009)
AI’s effective job matching performance
AI’s stable job matching performance
AI’s objective job matching performance
AI’s exact job matching performance
Information processing quality The degree to which AI offers personalized job information (deletion) Lee, Strong, Kahn, and Wang (2002)
The degree to which AI offers convenient job information
The degree to which AI offers diverse job information
The degree to which AI offers plentiful job information
The degree to which AI offers trustworthy job information
AI preference The degree to which you select AI functions rather than existing search functions Lee and Lee (2009)Muthitcharoen et al. (2011)
The degree to which you like AI functions rather than existing search functions
The degree to which you prefer AI functions rather than existing search functions
The degree of suitability of AI functions rather than existing search functions
The degree of meaningfulness of AI functions rather than existing search functions (deletion)
Satisfaction AI service’s overall satisfaction Cronin et al. (2000)
AI service’s satisfaction on the information providing way
AI service’s satisfaction on the usage determination
The degree to which you think that it is good to use AI service
The degree to which you think that it is wise to use AI service
Continuous usage intention The degree to which you reuse AI service Kim and Niehm (2009)
The degree to which you use AI service continuously
The degree to which you recommend AI service to others
The degree to which you intend to use AI, if possible
Note. AI, artificial intelligence.