List of Articles

Business Communication Research and Practice. Vol. 3, No. 2, 2020

Business Communication and COVID-19
Bus. Commun. Res. Pract. 2020;3(2):73-75.
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Original Article
Emotional Intelligence as a Predictor of Writing and Public Speaking Anxieties
Bus. Commun. Res. Pract. 2020;3(2):76-85.
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Artificial Intelligence and Continuous Usage Intention: Evidence from a Korean Online Job Information Platform
Bus. Commun. Res. Pract. 2020;3(2):86-95.
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Case Report
Communications with Customers in the Service Industry: A Case of Service Sales Manual Development
Bus. Commun. Res. Pract. 2020;3(2):96-102.
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Chatbots and Communication: The Growing Role of Artificial Intelligence in Addressing and Shaping Customer Needs
Bus. Commun. Res. Pract. 2020;3(2):103-111.
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A Digital Education Made Personal: An Examination of the Impact of Personalized Business English Education at Bayer Korea
Bus. Commun. Res. Pract. 2020;3(2):112-121.
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From Words to Numbers: Getting Started with Text Analysis for Applied Social Scientists
Bus. Commun. Res. Pract. 2020;3(2):122-129.
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